Grievance Software for Saskatchewan Workplaces

Saskatchewan consolidated its labour legislation into the Saskatchewan Employment Act, with Part VI governing labour relations — certification, bargaining, and unfair labour practice complaints. The Saskatchewan Labour Relations Board administers the Act, while binding grievance arbitration under each collective agreement resolves most day-to-day disputes. Saskatchewan has a deep public sector — health, education, SaskPower, SaskTel, SGI — and the grievance procedures in those collective agreements are tightly drafted and strictly timed.

Sertus is built by the co-author of Canadian Labour Arbitration(Brown & Beatty) — the reference text Canadian arbitrators cite — so the platform understands Saskatchewan practice at a structural level. Step timelines reference the collective agreement itself. Grievance types map to the categories Saskatchewan arbitrators recognise. Deadline alerts fire before the clock runs out on an arbitration referral.

For employer-side teams, Sertus centralises labour relations work across multiple bargaining units and collective agreements. For union locals, Sertus replaces the scattered spreadsheets, email threads, and Word documents that most grievance files still live in with a single searchable workspace that follows a case from intake to settlement or award.

The Crown corporation sector gives Saskatchewan labour relations a distinctive shape. SaskPower, SaskTel, SGI, SaskEnergy, and the other Crowns each run their own bargaining units and their own grievance procedures, and a labour relations team working across several of them needs to hold all of that in one place. Sertus treats each bargaining unit as a first-class object, so grievance volume, resolution rates, and arbitration load break out by Crown without requiring a separate spreadsheet for each. The Saskatchewan Government and General Employees’ Union (SGEU) represents a significant share of the provincial public service and several Crown units, and Unifor, CUPE, and the Saskatchewan Union of Nurses (SUN) round out the public-sector bargaining landscape.

Health is the other large part of the Saskatchewan caseload. The Saskatchewan Health Authority consolidated the province's health regions into a single employer operating across dozens of sites, which means one grievance decision can now ripple across an unusually wide footprint. Sertus supports group grievances where one scheduling or staffing decision affects many employees under the same article, and the semantic search pulls scheduling, call-in, and overtime provisions out of a long master agreement in seconds. For both sides of the table, the goal is to shorten the path from incident to position paper without losing any of the record.