Intelligent Collective Agreements

Your CBA isn’t a static PDF in a filing cabinet. It’s the instrument the whole system reads from.

We work with your team to digitise every agreement you administer, ground each grievance in its own agreement’s language, and stand alongside you whenever a question about what the CBA means comes up.

One agreement or twenty, Sertus understands each one independently, and the AI never blends them.

Built by the co-author of Canadian Labour Arbitration (Brown & Beatty), the reference text Canadian arbitrators cite.

Collective agreement
Digitised
PDF parsed into structured articles · searchable, with page references

  • Article 8.4

    Seniority and layoff

    p. 9

  • Article 12.1

    Time limits for filing

    p. 14

  • Article 14.3

    Discipline and discharge

    p. 17

  • Article 18.2

    Overtime by seniority

    p. 22

  • Article 23.5

    Vacation entitlements

    p. 29
Grievance step template
  • Step 1 — Supervisor10 days
  • Step 2 — Department head15 days
  • Step 3 — Arbitration30 days
Every article, section, and step template parsed and linked back to the page it came from.

Your Agreements, Made Useful

Each CBA you administer becomes a living instrument the rest of the system reads from. If you have multiple agreements, each one stays its own, and Sertus never treats them as interchangeable.

  • PDF in, structure out

    Upload each CBA as a PDF, even scanned ones. Each is parsed into articles, sections, and step templates with the page references intact.

  • Searchable, article by article

    The structured version is browsable and searchable, so the right clause is a query away rather than a page-flip.

  • Procedures configured per agreement

    Step templates are set up separately for each CBA, so “reply due 10 working days after the meeting” in one and “5 calendar days” in another both behave correctly.

  • Wired into every case

    A digitised agreement powers the grievances and complaints filed under it: the right articles surface and the right deadlines drive every step.

  • Editable any time

    Your team can see, search, and correct the structured version any time. When a CBA is re-signed, we re-onboard it without losing the cases that lived under the previous one.

Digitise, Ground, Compare

The same three moves on every agreement you administer. Pick one to see how it looks in the app.

app.sertus.app/agreements/structure
PDF in, structure out

  • Article 12.1

    Time limits for filing

    p. 14

  • Article 14.3

    Discipline and discharge

    p. 17

  • Article 18.2

    Overtime by seniority

    p. 22
Articles, sections, and step templates, each linked back to its page.

AI That Knows Each of Your Agreements

Two CBAs that look alike can disagree on the details. Sertus reads each one on its own terms, and keeps them apart.

Grounded in the right agreement

  • One CBA per case, never blended

    When a grievance is filed under a particular agreement, the AI reads only that agreement. Article 17 in one CBA is not Article 17 in another, and Sertus never confuses them.

  • The right articles, already surfaced

    Whoever opens the case, a business agent, steward, or member helping out, finds the relevant clauses from the applicable CBA pulled up with citations.

  • Search across, or within

    Ask a question of one agreement, or compare how several handle the same topic side by side, and see where they agree and disagree.

Tuned to your language

  • Tuned per agreement, not templated

    We tune the AI’s reading of each agreement against its own definitions: what counts as just cause, how seniority ties break, when a probationary period ends.

  • Citations your team can verify

    Nothing fabricated, nothing inferred from the open web. Every claim points back to a section of the right agreement that anyone can click through and read.

  • Answers in plain language

    A member asks about overtime; the agreement chat finds the article, quotes the text, and explains how it applies, even if nobody on the team has done labour relations before.

What Your CBA Teaches You

Once your CBA is digital and every grievance is article-linked, you stop guessing about what your agreement actually does for you, day to day and over the long haul.

Day to day

  • Answer member questions fast

    A member calls about overtime. The CBA chat finds the article in seconds, quotes the text, and explains how it applies.

  • Prep for a meeting without a lawyer

    Step meeting in three days? Sertus pulls the relevant articles, summarises the case, and drafts talking points, the kind of prep that used to cost a retainer.

  • See what’s coming up

    Deadlines from the CBA tick forward automatically. You see what’s due this week without keeping a spreadsheet.

  • We’re a message away

    When the answer isn’t obvious or the situation is unusual, our team is alongside yours. No ticket queue.

Over time

  • Which clauses keep showing up

    Every grievance is article-linked, so the same clause appearing across a cycle of disputes stops being a feeling and becomes a number.

  • Mid-term amendments and MOAs

    Patterns don’t have to wait for bargaining. When the same friction shows up over and over, you can address it with a side letter or MOA, and we’ll help you frame it.

  • Bargaining-ready when the round comes

    When the next cycle is up, the dispute data is already organised. We sit with whoever’s preparing the asks and turn it into briefs you can take to the table.

  • Shaped to how you work

    No two locals or LR teams are the same. The format, the depth, and the cadence: we shape it all to you, not the other way around.

See it on your own files

Let's Talk About Your CBA

We'll walk through what Sertus does with your specific agreement and where the partnership could go from there.

Book a Demo