Grievance Management

Manage the full grievance lifecycle from filing through arbitration — with AI that helps you assess cases, prepare for meetings, and make better decisions at every step.

Already have hundreds of cases? Import your existing grievances from PDF and be up and running in days.

Built by the co-author of Canadian Labour Arbitration(Brown & Beatty) — the reference text Canadian arbitrators cite.

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Everything You Need to Run Your Caseload

Track and Manage

  • Filing: Create grievances electronically or upload paper grievances as PDFs — the system scans and parses them automatically
  • Step tracking: Follow each grievance through its steps — meetings, responses, and outcomes — with dates and notes at every stage
  • Deadlines: Never miss a filing or response deadline — the system tracks timelines across all active grievances on a calendar
  • Evidence: Upload documents — emails, memos, schedules, disciplinary letters — with automatic text extraction and search
  • Costs and outcomes: Track legal costs, settlements, and how each grievance was resolved — settled, withdrawn, won, lost, or sent to arbitration
  • Reporting: Grievance volumes by type, bargaining unit, and time period — plus resolution rates, step durations, and cost summaries

Analyse and Prepare

  • Case assessment: AI analyses evidence, the collective agreement, and case facts to assess strengths, weaknesses, and risks from both sides
  • Fact extraction: Automatically extract established facts from uploaded evidence documents and organise them on the case record
  • Meeting preparation: Get AI-generated talking points and argument outlines for step meetings
  • Case chat: Ask questions about the case in context — “Does the evidence support a seniority violation?” — grounded in the actual record
  • Email drafting: Generate correspondence for grievance steps, settlement proposals, and meeting requests based on the case details
  • Escalation from complaints: Complaints tracked in the system carry their data forward automatically when escalated to a grievance

See How It Works

We'll walk you through the platform with your own data or a sample case.

Last updated: April 2026