Enterprise-Grade Labour Relations Intelligence
Transform decades of grievance history into strategic advantage. Built for complex organizations with multiple bargaining units, thousands of employees, and critical compliance needs.
Migration & Access
Move off legacy systems without losing history, and give every role the access and controls they need.
- ✓Bulk import from CSV, Excel, PDF exports, and legacy grievance systems like LaborSoft and UnionTrack
- ✓Google Workspace single sign-on, with additional identity providers available on enterprise engagements
- ✓Role-based access control across organizations, bargaining units, and individual grievances
- ✓Immutable audit trail on every grievance event, login, and data export — ready for compliance review
Institutional Memory
Never lose critical knowledge. Every grievance, arbitration, and settlement becomes searchable intelligence.
- ✓Search across decades of historical grievances instantly
- ✓AI-powered precedent matching finds similar past cases
- ✓Track success rates by grievance type and arbitrator
- ✓Preserve knowledge through staff transitions
Enterprise Security
Role-based access control, comprehensive audit trails, and data encryption at rest and in transit.
Advanced Analytics
Real-time dashboards, predictive analytics, and custom reports for data-driven labour relations strategies.
Multi-Site Operations
Manage multiple bargaining units, locations, and agreements from a centralized platform with local flexibility.
Enterprise Implementation & Support
White-Glove Onboarding
Dedicated implementation team, data migration support, and custom configuration for your organization.
Training & Adoption
Comprehensive training programs, role-based workshops, and ongoing education for your team.
Enterprise Support
Dedicated account manager, priority support queue, and guaranteed SLA response times.
Ready to Transform Your Labour Relations?
Join leading organizations using Sertus to modernize their labour relations management.