Can AI draft a grievance response?

Yes. Sertus AI Drafts reads the grievance document, identifies the facts and the collective agreement articles in play, and generates a structured first draft response. A labour relations professional still reviews and finalises the draft — the AI removes the blank-page problem, not the judgement step.

How long does it take Sertus to draft a grievance response?

Most 40-page grievance PDFs parse in under 60 seconds, and a reviewable first draft is ready within a few minutes. Teams typically see first-draft time drop from around 4 hours to about 20 minutes.

Does Sertus use my collective agreement when drafting?

Yes. Sertus ingests your collective agreements and surfaces the articles most likely to apply to each grievance. Drafts cite the relevant clauses inline so reviewers can verify every reference in a click.

Is my data kept in Canada?

Yes. Sertus is Canadian-hosted and PIPEDA-aligned. Grievance documents, collective agreements, and AI-generated drafts stay on Canadian infrastructure.

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Built by the co-author of Canadian Labour Arbitration (Brown & Beatty) — the reference text Canadian arbitrators cite.

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AI-powered drafting interface for creating professional communications, meeting summaries, and documentation.

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Generate professional emails with appropriate tone and context for grievance communications.

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Automatically generate comprehensive meeting notes and action items from discussions.

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Create standardized correspondence and documentation with intelligent template suggestions.

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Cut time spent on routine correspondence and meeting documentation dramatically with AI-assisted drafting.

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Last updated: April 2026